Quality Policy Riaan Consultancy is dedicated to deliver best-value services and solutions based on innovative application of technology, with an uncompromising commitment to quality and customer satisfaction. Following is our quality policy: “We will deliver competitive and high quality products & services, which fully conform to the requirements of our customers” Our Quality Policy forms the basis in every thing we do and is binding all employees. After the Path has been set, we position the right consultants for the execution at client site and involve the teams from our ODC and OTC. At this stage again the members of Expert Group pitches in for monitoring the project and identifying and training needs for the team. We continuously take feedback from our clients and consultants in improving the process. Our dedicated consultants, full-fledged ODC & OTC and continuous involvement of members from Expert Group, helps us consistently delivery quality products and services to clients on time, every time. Quality strategy Riaan Consultancy–UK will use the following strategy to achieve the objectives set out in our Quality Policy: • We will establish and maintain a quality management system, which meets or exceeds the requirements of the internationally recognised ISO 9000 series of standards. • We will apply the principles of this quality management standard to all our activities, thereby achieving a total quality system across the company. • We will develop, document and operate processes, which will allow us to provide products and services of the highest quality & customer satisfaction. • We will implement measurement tools across our organisation to establish the performance of our processes and to identify areas of improvement. • We will focus on ensuring that all our customers are completely satisfied with the products and services we deliver.. |